01. Checkout as a guest
Click "More Payment Options" and proceed to checkout as a guest.
Use Your HSA/FSA
Benefits for Wellness
Shop eligible LifeZoom devices and explore how you can
use your HSA/FSA benefits toward your wellness routine.
How it works
Using your HSA/FSA benefits is simple. Just follow four easy steps to see if your purchase qualifies.
02. Select Truemed
Click "More Payment Options" and proceed to checkout as a guest.
03. Complete a Health Survey
Answer a brief health survey. A licensed provider will review your responses to determine your eligibility.
04. Complete Your Purchase
Pay with your HSA/FSA card or a regular credit card. If you pay with a regular credit card, follow the instructions provided with your Letter of Medical Necessity (LMN) to submit a reimbursement claim.
Find Answers to Your Questions
Visit the Help Center
Email Contact
help@lifezoom.tech (Mon–Fri 9:00 a.m. to 7:00 p.m. PST)
What is an HSA/FSA account?
A Health Savings Account (HSA) and a Flexible Spending Account (FSA) allow eligible individuals to set aside money for qualified healthcare expenses, often using pre-tax dollars. Depending on your plan and applicable requirements, you may be able to use these funds to purchase eligible LifeZoom products through Truemed.
How do I get a letter of Medical Necessity (LMN)?
Select Truemed as your payment method at checkout and complete a brief health survey. If you qualify, a licensed provider will issue your Letter of Medical Necessity (LMN) by email, usually within minutes.
What is Truemed?
Truemed is our payment partner for HSA/FSA funds. It connects your benefits account with a licensed provider who reviews a short health survey to determine whether your purchase qualifies as a medical expense.
I don't live in the US. Can I still use this?
HSA/FSA payment through Truemed currently supports US-issued benefits cards. If you're unsure whether your card qualifies, contact us at help@lifezoom.tech and we'll help you check.
Which LifeZoom products are HSA/FSA eligible?
All LifeZoom devices featured on this page are HSA/FSA eligible. If you have questions about a specific product, reach out to us before you order.
Why is my HSA/FSA card being declined?
Some HSA/FSA cards need to be run through a qualified payment flow, or may be declined if the purchase doesn't match your plan's requirements. Try selecting "Pay with HSA/FSA" through Truemed at checkout, or pay with a regular card and submit for reimbursement using your Letter of Medical Necessity (LMN).
I don't see HSA/FSA options at checkout. What should I do?
Make sure your cart contains eligible products. If the HSA/FSA option still doesn't appear, complete your purchase with a regular payment method and contact us at help@lifezoom.tech — we'll help you switch to Truemed or submit for reimbursement.
My payment didn't go through with Truemed. Why?
First, check that the health survey was completed and your card details were entered correctly. If the charge still fails, your benefits administrator may have declined the transaction — contact us at help@lifezoom.tech and we'll help you resolve it.